Trending...
- 'Public Speaking Without Panic' Launches to Help Leaders Speak with Confidence
- Top Dentist Concord CA, Smile Makers Dental Care, Celebrates 500 5-Star Reviews
- NEW CHILDREN'S BOOK RELEASE: "Mommy, Where Is My Daddy?" by Tracy L. Gray
AUSTIN, Texas - Michimich -- TrueDialog, a leading enterprise-grade SMS/texting software provider, was recently awarded "Most Promising Salesforce Solution Provider 2021" by CIOReview. CIOReview is a technology magazine that provides reviews of innovative and currently trending technology solutions in the market.
CIOReview recognized TrueDialog's Salesforce AppExchange app as being at the forefront of providing Salesforce solutions, stating, "It is a clear step up from non-native texting integrations…customer contacts and conversation data stay within the Salesforce CRM so users no longer have to rely on external communication channels and then manually enter conversation data." The TrueDialog SMS app optimizes Salesforce CRM, enabling sales staff to easily and seamlessly text customers directly from their Salesforce dashboard, with automatically updated customer records and a more comprehensive view of the customer.
SMS is a powerful marketing tool, as 65 percent of Americans say they feel more secure interacting with brands via SMS, according to Pew Research. TrueDialog helps clients leverage this effective communication channel to better engage with their customers and provide more personalized service on devices studies show people check up to 100 times per day.
More on Michimich.com
"We are honored to be recognized by CIOReview, as we believe TrueDialog has the best Salesforce SMS integration in the industry. Our Salesforce AppExchange app is now recognized as the most promising app to allow Salesforce users to engage their customers and prospects with SMS and seamlessly integrate all their SMS/texting records into their Salesforce CRM," says John Wright, CEO of TrueDialog. "Sales personnel can easily choose what method of texting they want to communicate with consumers, whether one-on-one, team-based, or multiuser two-way texting. They can send thousands of mass notifications, reminders, or promotions at once with the ability to answer individual customer questions, address issues, and provide instant, personalized customer service."
By integrating their enterprise-grade SMS platform with Salesforce, TrueDialog removes inherent security risks associated with third-party apps and servers. It also eliminates the need for team members to manually input SMS conversation notes from a third-party SMS app into Salesforce.
TrueDialog's SMS app also integrates with Salesforce1 - the new social, mobile and cloud customer platform that allows Salesforce users to develop their own custom mobile applications. "The company recently added a multimedia messaging service (MMS) feature to its Salesforce plugin. Alongside, by adding new functionalities such as AI-powered chat to its core messaging platforms for Salesforce and other CRM systems, the company intends to take its CPaaS offerings to the next level," says CIOReview.
More on Michimich.com
About TrueDialog
Headquartered in Austin, TX and founded in 2008, TrueDialog is an innovative communications-platform-as-a-service (CPaas) company. Our team of veteran messaging experts have built what we believe is the premier mass text messaging and customer support texting platform in the industry by carefully listening to our 1,000s of customers. TrueDialog's technology is enterprise-grade, cloud-based, API-centric, and with an ISO 9001 database, direct carrier connections and 99.9% uptime, is secure and stable to meet the needs of the largest enterprise businesses and higher education institutions. Customers can send mass text messages or utilize our unique "TrueDialog" feature which enables seamless, multi-user, team-based customer support texting at scale.
CIOReview recognized TrueDialog's Salesforce AppExchange app as being at the forefront of providing Salesforce solutions, stating, "It is a clear step up from non-native texting integrations…customer contacts and conversation data stay within the Salesforce CRM so users no longer have to rely on external communication channels and then manually enter conversation data." The TrueDialog SMS app optimizes Salesforce CRM, enabling sales staff to easily and seamlessly text customers directly from their Salesforce dashboard, with automatically updated customer records and a more comprehensive view of the customer.
SMS is a powerful marketing tool, as 65 percent of Americans say they feel more secure interacting with brands via SMS, according to Pew Research. TrueDialog helps clients leverage this effective communication channel to better engage with their customers and provide more personalized service on devices studies show people check up to 100 times per day.
More on Michimich.com
- Real Estate Experts Highlight Jersey Shore as a Smart Buy in 2025
- Top 5 Mistakes Entrepreneurs Make When Applying for SBA Loans
- Michigan Computer Supplies Expands Reach into Livingston County with New Brighton Service Offerings
- $18 Price Target Issued in New Research Report After $34 Million Revenue Forecast from Acquisition; $101.5 Million Net Revenue in 2025; NAS DAQ: IQST
- West Dentistry Welcomes New Oral Surgeon to Enhance Patient Care
"We are honored to be recognized by CIOReview, as we believe TrueDialog has the best Salesforce SMS integration in the industry. Our Salesforce AppExchange app is now recognized as the most promising app to allow Salesforce users to engage their customers and prospects with SMS and seamlessly integrate all their SMS/texting records into their Salesforce CRM," says John Wright, CEO of TrueDialog. "Sales personnel can easily choose what method of texting they want to communicate with consumers, whether one-on-one, team-based, or multiuser two-way texting. They can send thousands of mass notifications, reminders, or promotions at once with the ability to answer individual customer questions, address issues, and provide instant, personalized customer service."
By integrating their enterprise-grade SMS platform with Salesforce, TrueDialog removes inherent security risks associated with third-party apps and servers. It also eliminates the need for team members to manually input SMS conversation notes from a third-party SMS app into Salesforce.
TrueDialog's SMS app also integrates with Salesforce1 - the new social, mobile and cloud customer platform that allows Salesforce users to develop their own custom mobile applications. "The company recently added a multimedia messaging service (MMS) feature to its Salesforce plugin. Alongside, by adding new functionalities such as AI-powered chat to its core messaging platforms for Salesforce and other CRM systems, the company intends to take its CPaaS offerings to the next level," says CIOReview.
More on Michimich.com
- Delta Industrial Provides Custom Flatwork for Factory Floors
- American Plastic Solutions Launches FAQ to Provide Tailored Plastic Fabrication Solutions
- AdviCoach of Southeast Michigan Helps Business Owners at Every Stage
- The AML Shop Launches New Financial Investigations Unit, Appoints Director to Lead the Initiative
- Raidium révolutionne le diagnostic de la Sclérose en Plaques en partenariat avec l'Hôpital Fondation Adolphe de Rothschild
About TrueDialog
Headquartered in Austin, TX and founded in 2008, TrueDialog is an innovative communications-platform-as-a-service (CPaas) company. Our team of veteran messaging experts have built what we believe is the premier mass text messaging and customer support texting platform in the industry by carefully listening to our 1,000s of customers. TrueDialog's technology is enterprise-grade, cloud-based, API-centric, and with an ISO 9001 database, direct carrier connections and 99.9% uptime, is secure and stable to meet the needs of the largest enterprise businesses and higher education institutions. Customers can send mass text messages or utilize our unique "TrueDialog" feature which enables seamless, multi-user, team-based customer support texting at scale.
Source: TrueDialog
Filed Under: Business
0 Comments
Latest on Michimich.com
- Get Your Cowboy Boots On! Causeway Country BBQ Music Festival Kicks Off September 12–14 in Ft. Pierce
- Retired Hobbyist Launches Bold Weekly Album Project Using AI Songwriting Tools
- DimHum Launches Revolutionary CrowdShipping Service
- Eolian Signs New Information Exchange Agreement with the U.S. Department of Defense for Technology Innovation
- Infinite Health Introduces Cutting-Edge Regenerative Medicine for Wound Care with Trip Goolsby, MD
- Top Dentist Concord CA, Smile Makers Dental Care, Celebrates 500 5-Star Reviews
- Bio-Inspired Technology-Dynamic and Adaptable for unknown real-world environments
- 'Public Speaking Without Panic' Launches to Help Leaders Speak with Confidence
- Michael Reafsnyder opens solo exhibition at Scott Richards Contemporary Art in San Francisco
- Valley Sleep Therapy Expands to Prescott with New Location at Crossings Road
- $17.4 Million Total Revenue for First Half of 2025 (up 31.8% YOY) for Global Wet Trades Services Provider with High Value Bitcoin Investments
- $12.8 Million Net Revenue for 2024 for Cloud-Based Crowdsourcing Recruitment and SaaS-Enabled HR Solutions Provider: Baiya International Group Inc
- Rocket Companies Completes Acquisition of Redfin
- Hire Virtue Announces Executive Sponsorship Opportunity for Houston Hiring Blitz & Job Fair on August 6, 2025
- Inked & Maxim Model Teisha Mechetti Turns Heads—And Builds Community Impact
- Plan to Launch Silo Technologies' Cybersecurity Pilot Program for Ultimate Nationwide Deployment via Exclusive Partnership: Stock Symbol: BULT
- Robert Michael & Co. Real Estate Team Celebrates Industry Recognition and Showcases Premier Central Florida Listings
- NEW CHILDREN'S BOOK RELEASE: "Mommy, Where Is My Daddy?" by Tracy L. Gray
- UNIVERSAL MUSIC GROUP AND THE UCLA HERB ALPERT SCHOOL OF MUSIC ESTABLISH THE BERRY GORDY MUSIC INDUSTRY SCHOLARSHIP TO HONOR THE LEGACY OF A MUSIC PIONEER
- AI-Based Neurotoxin Countermeasure Initiative Launched to Address Emerging National Security Needs: Renovaro, Inc. (N A S D A Q: RENB)