November 18, 2019
LANSING – Michigan Attorney General Dana Nessel and the Michigan Public Service Commission (MPSC) today urged residents to know the signs of fraud during Utility Scam Awareness Week, November 17-23.
"Raising awareness and educating customers about scams is one of my top priorities," Nessel said. "Utility Scam Awareness Week is a great opportunity to help spread awareness about suspicious behaviors and the tactics scammers use to target utility customers."
Many electric, water and natural gas customers throughout the country — including Michigan — are being targeted by impostor utility scams every day. Scammers typically use phone, in-person, and online tactics to target customers.
"It is important that customers call their utilities directly to check on the status of their accounts if they are ever unsure about the authenticity of a caller or the identity of a service worker, or if they suspect any fraudulent activity," said Nessel.
The MPSC, which regulates energy utilities and telecommunications, receives a significant number of complaints each year from customers who've been the victim of utility scams.
More on Michimich.com
- PEL Labs Now Offers Dropbox Service!
- Amazon confirms opening of new "last-mile" delivery station in Sterling Heights
- American BioDefense Institute Commends Congressman Gosar For BioSecurity Amendment
- MOTOR FleetCross Now Integrated with Fullbay
- 2nd Annual Mile High Denver Boutique Week!
"We ask utility customers to be mindful when they receive these calls," said MPSC Chairman Sally Talberg. "It can be even more confusing when scammers use technology to falsify caller ID to make it appear the call is coming from a utility company. If you suspect a fraudulent call, hang up and call your utility right away."
Utility companies never call customers and demand immediate payment to keep services from being shut off in a matter of hours. And utility companies do not use deceptive tactics to try to get inside your home. Real employees always wear company identification badges. Utility companies also will NOT:
- Require a prepaid debit card or gift card for payments. Collect payment at a customer's home or business. Call, text or email and ask for social security, bank account or credit card information.
Utilities United Against Scams – a consortium of more than 100 U.S. and Canadian electric, water and natural gas utilities, and their trade associations — sponsors this week-long awareness campaign and offers consumers a comprehensive Consumers Guide to Imposter Utility Scams.
More on Michimich.com
- CIMdata to Offer Virtual-Live Digital Transformation Short Course in September
- CMR Mechanical Can Help You Improve the Ventilation in Your Home
- Evolve IP Releases RECAP – AI Driven Speech Analytics And Voice Recording Platform For Microsoft Teams, Unified Communications and Contact Center
- Drinkmate Releases the instaFizz- The Stainless-Steel Water Bottle
- Leading OEMs present new model year updates at NTEA's Virtual Truck Product Conference
If you've mistakenly provided bank account or credit card information to someone you suspect might have been an impostor, call your bank or credit card company immediately. If you have a complaint or believe you are the victim of a utility scam, report it online to the Michigan Public Service Commission or call 800-292-9555. You may also file a complaint with the Attorney General's Consumer Protection Team.
Latest on Michimich.com
- JT Legal Group Recognizes the Pandemic of Nursing Home Abuse during COVID-19
- Ocean Conservation Nonprofit, OctoNation, 1 of 14 in North America Accepted to Facebook Community Accelerator Program
- AI.Reverie Awarded $1.5M AFWERX Phase 2 SBIR Contract from U.S. Air Force
- Acumentrics Announces New Website Launch
- Consumers Energy Foundation Provides $135,000 to Michigan Nonprofits Through COVID-19 Pandemic
- 4e Brands North America Issues Nationwide Voluntary Recall of Hand Sanitizer Due to Potential Presence of Undeclared Methanol (Wood Alcohol)
- Trump visit to Atlanta focuses on I-75 South expansion
- Jurllyshe Back To School Outfits & Clothes Ideas 2020--Jumpsuits, Matching Sets, Dress etc
- Summer Heat Sparks Heavy "Stay at Home" Consumer Demand for Screen Mesh Shade Tarps
- Hillside Terrace Sponsors This Year's Big Hearts Annual Movie Event for The Fifth Year in a Row!
- CNB Community Bancorp, Inc. Reports Record Second Quarter 2020 Results
- Cochrane Supply Announces BASfest | The Tour!
- New Partner at Itero Group Signals Continued Growth
- Travel + Leisure Readers give San Miguel De Allende a reason to Celebrate as it ranks in World's Best Awards
- MULTI-FUN project aims to enable multi-materials metal additive manufacturing for complex 3D parts without size constraints
- Allen Maintenance Corporation Can Clean Your Office to Combat COVID-19
- Meijer Opens Five Supercenters in the Midwest
- Sage Intacct Names Alta Vista Technology a Premier Partner
- CIMdata to Host a Free Webinar on the Role of Data Governance in a Digital Transformation
- Archaeology, Israel, and Relationships Featured in Olga Sushinsky's Debut Novel FINDING MYSELF