Michimich.com - Michigan Debt Collector Details What Nots You Should Have in Your Files

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BIRMINGHAM, Mich. - Michimich -- Why is it important to keep all your customer's records?

What are the most important things to keep track of with your customers?

Here's a detailed breakdown of all the customer documentation that you should keep on file:

1. Your customer's entire credit file. Credit applications, invoices, purchase orders, debit and credit memos, and a ledger summarizing all transactions (a ledger comes in handy when your customer wants to nitpick the account or suddenly develops amnesia when reminded that there's a balance due).

2. Notes of phone calls made or received, along with dates and responses. If the debtor admits owing the amount due, be sure to include that in your note. Admissions are extremely important if you end up having to go to court.

3. Notes made by employees of your company. Include notes regarding meetings, promises, disputes – anything relating to the account.

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4. Copies of all follow-up statements. Your copies should be exactly as they were sent to the debtor, including any markings of "urgent," "reminder," "past due," and so on, so you can demonstrate your persistent efforts to collect the debt without resorting to litigation.

5. Copies of all demand letters and follow-up correspondence. Keep records of all correspondence, no matter how it was sent. Keep copies of letters, emails, faxes, or any other written exchanges.

A rule to live by: he who has the most paper wins.

Read the full article on the Muller's website: https://www.mullerfirm.com/learnmore/keeping-good-notes-for-commercial-collections

Need help collecting commercial debt from someone in Michigan?

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You're in the right place!

Your money is our #1 priority. If your or your debtor live in Michigan, we can take on your commercial collections. Take the pressure and frustration off your plate by contacting the Mullers at (248) 645-2440 or by submitting a contact form: https://www.mullerfirm.com/contact

About Muller Firm: Located in Birmingham, Michigan, Muller Firm P.C. is a family practice handling debt collection in Michigan for in-state, out of state, and international judgments against debtors. Their debt collection experts fight for creditor's rights no matter how big or small the amount of debt. Call today for help with your collections! www.mullerfirm.com