Michimich.com - Michigan Debt Collector Shares Benefits and Tips for Calling Debtors

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BLOOMFIELD HILLS, Mich. - Michimich -- What's the best way to get ahold of a debtor?

What's appropriate to say to a debtor when trying to collect?

The following tricks of the trade can greatly enhance the collection phone call, making it more productive in less time than you thought.

Perfecting Your Telephone Voice

Develop a "telephone voice" that is a bit slower, lower, and louder than your normal voice. This isn't to be exaggerated. Your telephone voice helps you pace the conversation while allowing your debtor to clearly hear every word you say.

Getting the Correct Person on the Line

The person who answers the phone may not be the person you want to speak with. Use your credit application or other information from your credit file to ask for a specific person who you know has the authority to pay you. When you've reached the point of making collection calls, you only want to speak with a person you know to have the actual authority to write a check and put it in the mail right now. After the right person is on the phone, give your name and the name of your business and make a specific request for money.

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Making Proper Comments and Avoiding the Improper

When you're trying to collect money, positive comments and professionalism can go a long way. Particularly for consumer debts, you need to be careful about legal restrictions on when and how you make contact.

The FDCPA and other consumer laws limit the times of day for collections calls, limit the number of times a call may be placed, restrict the people who can be contacted about a debt, restrict what you can do if you're asked not to call again, and the list goes on. Mistakes can get you sued.

Read the full article on the Muller Law Firm website: https://www.mullerfirm.com/learnmore/handling-your-michigan-debt-collection-call

Learn More from a Trusted Michigan Debt Collection Expert

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Have questions about Michigan debt collection, or ready to file a claim? Reach out to the Mullers at call (248) 645-2440 or submit a contact form here: https://www.mullerfirm.com/contact

About Muller Firm: Located in Birmingham, Michigan, Muller Firm P.C. is a family practice handling debt collection in Michigan for in-state, out of state, and international judgments against debtors. Their debt collection experts fight for creditor's rights no matter how big or small the amount of debt. Call today for help with your collections! www.mullerfirm.com