Sterling Heights: Having Trouble Logging In?

You may have heard it before...

It's not you, it's me!

It's really true this time. If you have trouble logging in to your library account, this is due to the transition to Polaris, our new integrated library system. One of the changes is that it has reset PINs to the last four digits of the library card number. Thus, when you log in to place an item on hold, access Libby for an ebook, or one of the other services that require a PIN, your old PIN will not work.

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We apologize for the inconvenience this may cause. Feel free to contact us with any further questions at (586) 446-2665.

For more important dates regarding the transition to Polaris, read on here.

Filed Under: Government, City

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